The pandemic-fueled “Great Resignation” has reshaped the world of work. In today’s hyper-competitive job market, workers now enjoy more leverage to decide when and where they want to work, forcing many employers to make dramatic changes to their business models.

A New Norm—and New Consequences

Employee expectations have changed; remote work and flexible scheduling are no longer the exceptions. The shift away from what has traditionally been in-office work has forced employers to rethink how they attract and retain talent.

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